Customer Reviews
With a 4.8 star rating based on over 750 reviews on Google, industry accolades, and rave reviews from our customers, SteelMaster Buildings is the steel building company you can rely on. There’s a reason why our customers come back again and again; it’s all about the SteelMaster Difference.
What’s the SteelMaster Difference? For us, it’s all about the customer’s overall experience.
- 40+ years of steel building experience
- High-quality, durable materials
- Exceptional customer service from initial consultation through project completion and beyond
Wonderful customer service. Has answered all and any questions, and willing to help us understand anything we needed to know. Would recommend this company for your needs with buildings.
I have a 30 by 30 steel Master S-Type building that collapsed under 3 ft of snow.
Interested, but Please remove the phone request from the Customer Contact form or make it optional.Not everyone wants a sales person calling them.
The SteelMaster staff have been very helpful in everything from helping determine what modle and size would work out best for me, engineering checked everything to make sure we had the right thickness of material for my area. And they have followed up with me to make sure everything was correct and even sending me ideas of different ways there buildings have been finished up
Very knowledgeable and friendly associates. Customer service at its best.
I covered my Quonset hut so it could be insulated. And so I needed to replace the front and back ends. They were able to tell me what style of Quonset hut I had and was able to supply me with the front and back ends. They were great help.
Craig was very helpful walking us through the purchasing process.
My purchase has been very easy, price was fair, sales person was very patient and extremely responsive once we decided to pull the trigger. The rest of the team has been excellent also. Look forward to future projects with steel master.
My purchase from SteelMasters was positive from beginning phone call to completion of paperwork. SteelMaster personal lead me thru the simple paperwork to the unloading of my building at my site. Their knowledge of their product was second to none. I highly recommend SteelMasters to anyone needing a steel storage building.
Great people to work with. I needed some help with a building that was bought from them 30 years ago. Noah and the others went above and beyond to make sure I had exactly what I needed.
SteelMaster is an ethical, efficient firm. I chose an A-model to become a grand art studio on the Oregon coast. Morgan, Elizabeth and especially Scott Buckman helped refine my (endless & random) ideas and kept costs down. The siding you don’t see is inside, paint drying. It gets installed next week. Then i go inside & begin a nonstop art bender!
Thomas Allen was great to work with. Prompt communication, upfront pricing. Great company to work with!
My experience with SteelMaster buildings has been nothing but positive. Their customer service people are awesome! They always respond in a timely manner and are friendly and professional. They were always helpful and answered all my questions. The building and accessories I have purchased were of excellent quality and worth the money spent. Delivery was on time and the product was packed well with no damage. I would definitely buy from this company again. I love the way the building looks and how easy it was to build.
Having limited knowledge of exactly what building would fit my needs; Noah took the time to cover everything that they offered the pros and cons of my needs with what each choice would mean to my overall project.We ended up with building then I might have gotten else where. No pressure. That’s the way to go.
This review is from Dale Ochwat…..It was a pleasure to discuss the new buildings with Drea. Everything was explained well even when I made changes.
I have not received my building yet but the people at SteelMaster are very kind and work very efficiently between departments. The process has worked like clockwork. Great communication with the end user / customer. I look forward to working further with them throughout the process.
My experiance at Steel Masters was excellent. Noah knew the answer immediately to every question we had. We were able to text with him so he could send us specs and pictures right away. He also sent some step by step construction pictures. We live on an island and he worked with us to figure out delivery to the ferry. Our transaction was done electronically which made it so easy. It was also more than half off! I'd recommend them if you are looking at a steel structure of any kind. We can't wait to get our building.
The purchase was easy. They gave a lot of information, including blueprints for the building and suggested way to put together, tie down and concrete slab blueprints. Just be carful if you receive your building after business hours or on a weekend, you must pay with check. The driver doesn’t have a way to run a credit/debit card and there is a fee if you do.
Great product. Make sure you have help during assembly - not a one person job.
Drew, Chris, Elizabeth, and the rest of the Steelmaster crew were able to answer all of my questions and explain even the smallest of details with patience. They want to make sure that the product you need is the one you buy!!
Steel Master sent me literature and after discussion with Sales people, bought a larger XA building. Building arrived on three pallets, one rather heavy but unloading went fine. As a builder we cleared site and poured footing from the certified plans provided. Building was erected by a steel erection crew and we finished slush in of base.All in all Steel Master folks were very responsive and I would definitely recommend them and their buildings!
Great service all around from the initial design consult to delivery and quality of materials. They were easy to get a hold of and made sure everything was resolved.
Cody at steel Master buildings was very great person to talk to and he always had answers to my questions.
Steel building is a great company they went above and beyond In working with me to make it possible for me to be able to purchase the building I wanted working with Morgan was a great experience she knows the business of steel buildings and works hard to make sure that if you need a steel building Morgan will do all she can to help make it happen
Very attentive, upfront about costs, fast shipping. Definitely going to buy another building
I cannot stress enough how UNDERWHELMED I am with steel master!!We bought the Quonset hut several years ago. It took FOREVER to figure out how to assemble it. Thankfully we had some family members help us even though none of us knew what we were doing. There are absolutely NO directions for putting these together. When my husband decided that he wanted the end walls, I was extremely upset! I knew we would have the same issues! Now 2 yrs later we still have no end walls up. We are both retired and are not inexperienced with building and constructing things. We have gotten no help from this company. When we asked for some directions, all we received were schematics. These are NOT directions! This is not new for this company. We have spoken to several people and all have had the same experience. I would NEVER endorse this company!! This was not an inexpensive endeavor and I feel like I’ve been robbed!!
Still early in the process but so far very good. All of my questions were promptly answered with pictures of previous projects and how to details. I am also impressed with the specific knowledge of my area and local requirements . I will be looking forward to putting my building together with steel master guidance.
I had to order spare parts for mine, and it was easy to order and pay for
Great support. John in engineering was very helpful and helped me make sound decisions. Scott was helpful and very timely to help me make my purchase.
They have been great to work with in the ordering and configuring what I wanted.
SteelMaster Buildings was a great experiance. They were quick to find me an option in their building selections that fit my needs at an affordable price.
Great customer service and easy of delivery. Shed went up smoothly without a hitch
The process to get the shed was relatively easy…as easy as any big purchase would be. Customer service was on point. Answered any and all questions I had. Very responsive! Would very much recommend to anyone and I look forward to ordering another building down the road!
From the inception of our idea of owning a Quonset home my husband and I have had an overall great experience with SteelMaster and their liaisons. The liaisons were easy to get in touch with and were very helpful and responsive with our questions and concerns.
Had fun assembling Quonset hut. My brother, his wife and my wife and I put it together in a day. Following instructions is important. Lengths of angle iron supplied helped space sections as we built. I milled my own lumber to build the end walls. I had leftover wood and metal for end wall siding.I’m very pleased with the whole project. I just wish I could have afforded longer building.I use it as winter storage and shop.
Wasn’t able to purchase BUT never had someone try so hard to help…Nick did his best to work out the best deal with the best quality… Nick went to bat more than once, unfortunately I was not able to come through on my end. Steel Masters seemed to me to be a family oriented company. Keep up the good work !!!
Steel Master Buildings,There are a great company to do business with.Very professional, and courteous.Gave me a great deal on a storage building.
I have worked with SteelMaster Buildings several times. Each time, my representative was Cameron Cotterell. Cameron was helpful, persistent, great follow though and delivered exactly what I purchased. I highly recommend using SteelMaster Buildings.
Bad service and company. They leave out details and then after deal is paid,call you up and tell you about stuff you need that dosent come with what you bought . Terrible customer service . Never again .
The representative, Morgan, was knowledgeable and helpful. So far, dealing with SteelMaster has been a very good experience.
So far this has been an absolutely easy stress free experience . Helpful and knowledgeable people. Quick delivery time scheduled and help if needed a phone call away. Will post pictures after build is completeThanks Steelmaster David
Steelmaster was a great help in all aspects of my purchase and continued their support afterwards and during the construction process. Love Steelmaster and the team. 2 thumbs up!!
Steelmaster was great to work with..they kept us informed at all stages of the production and shipping. And, they have followed up on customer satisfaction.
I don’t have my building yet but everyone has been super helpful in explaining options and making recommendations based on what I need. So far so good!
Very high quality product, but quite poor customer service AFTER they made the sale. It was an exceedingly frustrating experience, and as a customer I was thoroughly under-served by a company which advertises "world class customer service." As you can tell from their reply below, they shipped me the kit and then refused to send me extra bolts in order to "protect me from myself," even though I pleaded with numerous staff members to BUY the extra bolts. So, less-than-world-class customer service with a side of patronizing double-speak.Regardless of the utterly ridiculous way the company handled my three days worth of begging for customer service, I'm very impressed with the product and the delivery of it. High quality product, great logistics, and superb customer service right up until I needed it most...
I ordered a garage last year. After 6 months of hardly any communication I canceled the order. Then it took 6 months to refund my deposit.
SteelMaster has been great to work with. I am on a budget and live in a very remote area in Montana. They have gone above and beyond to help me out. Very friendly and helpful staff. They don't disappear once a sale is made.
They were in touch from beginning to end and walked me through the process
The company was so fantastic to speak with and they seemed like they would be super accommodating for what I need. I would absolutely work with them in the future!
I had heard about Steelmaster Buildings for years, and finally got the opportunity to build one! It arrived on time and with absolutely all its parts, down to the last screw. The Steelmaster team was there for me every step of the way. What a great experience!
Salesmen gave a very thorough explanation of the building system as well as the purchasing / delivery process. GREAT and timely responses by the whole team. We can't wait till our buildng gets here - we feel prepared!
Very helpful and knowledgeable over the phone and can’t beat the sale price for a strong product!
This building went together much easier than I expected. Shipping was wonderful. The sales reps were great to work with.
We love our SteelMaster Building. Fills all of our storage requirements. Great investment. Thanks
At first when all of the metal arrived I was overwhelmed. But after reading the instructions and talking to customer service I was able to put up my two buildings with only help from family and friends.The base was a life saver for me. I recommend it for anyone who wants to install the building themselves.I am almost 70 years old and if I can install two buildings anyone can.Very good customer service.
My experience was very positive, was pointed in the right direction for my project and can't wait to get my building and put it up.
Easy process.. very thorough with explaining the process and ordering.. she went above and beyond.. she's even called zoning office to find out some information..
Excellent customer service! The availability to text, email and call if need be for any reason all the way throughout my purchase!
Good customer service. Always responded to my request. 👍🏻
The SteelMaster team is incredibly helpful and knowledgeable. If you have a need for a building, this is the place to get it.
Impressive company. Everyone I interacted with was helping and I would recommend going here if you’re looking for a permanent solution to your storage needs.
This shopping experience has been nothing short of miraculous!!! The sales staff has Ben incredible, and very helpful. Am looking forward to receiving my delivery.
I bought this exact steel building from Steel Masters before and it is outstanding. A massive tree fell on it and while it was damaged, it held up very well. Noah who sold me the first building in 2016 was still there and he gives great service and worked with me to get a new building coming my way. I highly recommend, The steel building for their product and especially their service G E Merrill
Thank you Ryan! THANK YOU! I look forward to receiving my blueprints!
I am very happy with my new Steelmaster building. Great staff to work with, prompt delivery and it went together with little hassle.
We ordered a complete 28' by 40' ft. steel building (Model X28-16) with industrial base connector base. It was certainly a challenge since we had only 3 people, myself and my wife and her sister and a 25 ft. capable gas scissor lift which was essential since the building is 18ft high in the middle. We put up 8ft straight sides and then assembled the whole middle and raised it with the scissor lift and bolted to the two sides repeating 20 times. It certainly was a challenge but resulted in a beautiful building with sliding doors in the front.
Brenden was great getting me the parts I needed and the technical assistance, that I asked for
The Steelmaster team was great to work with and delivered a really well designed product. Assembly was straightforward and I’m very happy with the finished product.
Bought a 32x38 model A building. Went together amazing. Built all the sections first. With 2 guys on each side and a guy on the scissor lift setting the section in place at the top the bolts lined up perfectly.
Steelmaster sales team is awesome, extremely knowledgeable and gave me a great deal on a container cover. Can’t wait to complete my project.
With Steelmasters, I received quick, friendly and courteous customer service both before and after purchasing my metal building.Received my order quickly and with excellent communication.
Ordering, delivery and follow up was excellent. Would like to have improved, meaning more detailed, how-to-build plans in hand. We are about halfway complete in our building process. Sturdy steel and able to feel secure standing on it with only 2 sections put up. To be completed in the fall...
Great building! Really good service! Definitely looking forward to getting another one!
Steel master was wonderful to work with. I changed my mind on size and they worked with me to accommodate.
I have had my steel master building since 2021. The structure and build are solid and I have never experienced any problems with leaks. Now Im converting the structure from storage to living space and SteelMaster was able to provide me with all the engineering to apply for my permits. Their customer service was extremely helpful and knowledgeable. My unit is located in the high desert and is exposed to extreme weather, wind and temperatures and I can see it is built to withstand anything Mother Nature throws at it. Highly recommended for any storage or living needs.
So far, all communication with SteelMaster has been great, responsive to many questions about the unit itself, the foundation required, specs etc. Gordon is your guy, he's very knowledgeable about the product he's selling and he takes the time to help you understand their process. I recently moved to Georgia and have stuff in the driveway covered with a tarp. It'd be great to get delivery before the end of August. Will update with pictures once assembled.
Great customer service and fast delivery even all the way out to Hawaii. Highly recommend!
SteelMaster Buildings have a Great Team to assist with direction, procurement, execution of sale w/ Excellent & Consistent Customer Service. They made buying a Steel Building an easy - stressless experience.
SteelMaster was awesome to work with. Very communicative and quick to respond. We are very happy with our metal building!
My SteelMaster building was damaged and I needed to order some replacement panels and braces. The process was very easy and I felt like there was a lot of attention to the details. I am very confident that I will have the correct replacement parts on a few weeks.
This company offered excellent pricing andservice,great communication and valuablefollow.I highly recommend them and couldn’t be more please!!
Wonderful experience! Professional and helpful thru every step of the process. I highly recommend SteelMaster Buildings.
So far my experience has been very favorable. John, Scott and Elizabeth have been wonderful. I hope their product is as good as their customer service.
If you want a steel Quonset Hut this is the place to get it.I bought my first Quonset hut from steel Masters and it went up easy and it was affordable I would recommend this place to anybody that wants a steel building.
It was easy and awesome. I talked to Scott Matthews and he was very thorough and personable and told me what I needed and didn’t need. Walked me through the whole process. We are building a home out of the Quonset hut. So now we are just waiting for the building. Which should be here in 2 weeks. We are excited
Still waiting on the blueprints and delivery ( early in the purchase process). But everything had gone great so far, good communication and accommodation to my building needs. Cannot wait to have the building delivered and see the final project completed!
It was a very easy decision to buy from SteelMaster Buildings. We originally contacted them by email and we were sent several links to explore the types of buildings as well as a list of buildings that were on clearance.Once we had a good idea what we wanted, we had a call with Tyler who layed out the options and process. It was easy to follow and we chose to include front and back end walls as well. Very excited to get our building and get started!
Always friendly and very helpful with my questions and concerns. Listen and suggested something more for my needs . Which turned out exactly what I was looking for.
We received stellar customer service with Steel Master when picking out our building. And speaking to the project manager was also no hassel. We can't wait to receive our building and get started!
Communication was prompt and on point would definitely do business with them again they’re building kits are easy to put together very reasonable in price.
Thomas and Scott took time to answer all of my questions. There was never pressure to purchase. They believe in their product and that comes across. Every job regardless of size gets A1 attention!!
Buying process was super easy. Scott helped me out tremendously answering all my questions. This is uncharted water for me so the input he gave me is going to help me avoid unnecessary delays in the building process in the coming weeks/months. Customer service alone will keep me a return customer if I need another building in the future
I I spent 35 years servicing my policyholdersAt my Insurance Agency. When I shoppedwith my wife if someone got my attention because of there help I would put their namein my phone. This list is how I kept a good staff.So for SteelMaster the help was very, veryGood! JAMIE IS A Selling machine. I would put her on one of my horses anytime!ASHLEY is what they call, “Quality ConsumerFocused Service”. I could tell she was smiling the whole time she was talking.And, just like clockwork I get an email from Elizabeth.Giv ‘em all a little raise! Tom HansonTHUNDERHEADRANCH
I had a very good experience with Steel Masters they were professional, curteous, and informative. The salesman took the time to listen to me and offered me a better deal on a building that fit my needs perfectly instead of the one I previously called about. He didn't have to do that. I had already confirmed that I was buying the quonset and about to make the down payment. I call that integrity something that you rarely hear of these days.
If you want a positive, competent, and satisfactory experience for your steel building project contact SteelMaster and you will not be disappointed! Super easy to talk with and responsive with all of your questions! Ask for Gordon!
We are now at the point of receiving the blueprints for our project. So far everyone we have been in contact with at, SteelMaster, has been competent, helpful, friendly and supportive. Giving us a high degree of confidence in the company that we have chosen for our quonset hut storage shed. Only after ordering, and seeing examples of projects in our area, did we realize that we knew of other buildings nearby, Joshua Tree, that were manufactured by SteelMaster. Confirming for us that we are working with a company’s product that we want to use when we build our new home on our 160 acres in the Pioneertown area. Currently preparing the foundation, looking forward to taking delivery of, and assembling, our new quonset hut, storage shed.
Great experience overall. They communicate well and often, you know what’s going on with every step of the process, and the price was quite reasonable. I would definitely recommend. I went with a 20 Wide 14 long Q model for a hunting cabin and it’ll be perfect, might even end up going with the insulation package from them as well.
I must say that everything has gone very well. I bought the building the end on November and I was notified today that it looks like it will be at my location by the 10th of January.My sales rep Gordon did a great job finding me a great deal on a building even larger than I was hoping for. I was able to get the base plates for half of the original quote so I have to say thanks to Travis for working g with the owner to get a price we could both agree to.Tha m you steelMaster
Very impressed with their customer service. Made the process of buying a building flawless. Morgan was super friendly and informative. I would highly recommend Steel Master if you are looking for a building.
My sales person Craig was very knowledgeable about their product and was able to recomend some base connection parts that are specific to my application. I never felt pressured in any way to purchase their building and feel confident that it will serve me well for many years to come.
We’ve been working with Mike at SteelMaster Buildings for a couple years and he was so patient with us we never felt pressured to purchase and he wanted to make sure we got exactly what we needed. He asked specific questions to point us in the right direction, ensured we understood that the building was built specifically for our area’s environment and was extremely pleasant throughout the process! We finally got our building and he walked us through everything and took time to answer all our questions! Thank you Mike! Thank you to Elizabeth as well for following up on the paperwork and making sure we were satisfied! SteelMaster Buildings is the way to go! Happy in Alaska!
I am pleased with my purchase of my steelmaster quanset hut outbuilding.I was able to take advantage of several discounts, one being a veterans discount.The customer service was phenomenal.Definitely do your research before making your purchase to ensure that you are getting the best fit.Look online at their website to see some of the options you have available.I would absolutely purchase another if I ever need one.
Drew was very helpful with educating me on my metal building in such a way that I was able to share the details with my partner and make them feel confident in this venture as well. Thanks for making me feel like part of the team Drew @ Steel Master Buildings !
Very helpful and courteous staff that quickly answered my questions and helped me locate the products that I needed to repair and update an older build.
Absolutely excellent! A real person answers the phone. They listen carefully they do everything they can to make your project a success. Absolutely excellent company.
I ordered a 40' by 52' Q model and it was shipped on the date promised. The delivery driver was very accommodating, helping me unstack part of the arches due to the pallet being too heavy, thank you! I referenced every YouTube video on the assembly and got some good pointers. First off, very impressed by the quality, fit and consistency of the panels, definitely a well designed system. I got a scissor lift as this seemed the best way to get this job done. Like everyone says, the first 3 arches are challenging, especially when you're doing it alone. After the first 3 arches were standing I did the rest of the assembly one panel at a time. I've heard from other comments that the instructions are vague but I rarely look to instructions anyway, just did a visual inventory of what I had in front of me and figured it out. About 1/3rd of the way through, I realized I only received about 1/2 of the bolts I needed so I called the salesman who I originally bought the building from, and he said no problem, I had 2 extra buckets of bolts ups shipped in 6 days. There is the upsell phonecall after the sale of the building, giving you options of industrial base plates, insulation, end walls and other accessories but I had my own plans for everything, I just wanted the building shell and went with the key way slab as per the design provided. 3 weeks of work and I couldn't be happier with my building! By the way, this is going to be a Barndominium, 1/3 home (2 story, 2 bed 2 bath 1230sqft) and the rest garage/shop. I highly recommend the SteelMaster arch system based on my experience.Julius
SteelMaster Buildings provides excellent sales service. Their representatives were extremely helping with assisting me with what I needed, then all the way through the purchase process, at a very competitive price. I can’t wait to set it up and put to use!
Scott is my sales rep, not only was he supper easy to talk with. Scott was crazy helpful and informative. My wife and I are Happy Steel Master family members now & forever.
Steel Master not only is affordable, but they made the order/purchasing process so simple, and the terms so doable, it was like we couldn’t say no. They just seem like people that bend over backwards to make it work for their customers.
i have been looking for a number of months for a company that makes a DIY Garage/barn. yesterday i found a company known as steel master and they spent the time to answer all my questions and help me decide which building would be the best for me. They were very polite and patient. I have ordered a product from them (17x20) and should receive it soon at very fair price. More info when it arrives around mid december. But it’s looks like exactly what I was looking for.Bill ReedLutz florida
SteelMaster Buildings is very affordable,guarantees their product. They are so helpful and very knowledgeable about their products.
Such a easy process have there game on that's for sure buying one they advertise or your own specs on your building so awsome I'm so thankful that I went with Steel Master Buildings. ❤❤❤❤
Excellent customer service. It took me three years from the time I first contacted SM until I bought. No pressure sales, easy to work with and they got me what I needed at the right price.
Great professional service accompanied with great product makes for a very good experience
Excellent Item for the price. Delivery was bear to unload. Heavy to move and not much step by step setup on paper. Got bldg layout and construction blueprints only after I took delivery.
I've owned a SteelMaster USA steel building for nearly 17 years. I recently decided to add an insulation package in order to enjoy the building in the winter months. The SteelMaster USA team worked with me to engineer the insulation package based on their records of my purchase. They also provided detailed instructions of how to install each individual roll as well as a free consultation call to answer questions I had about the installation process.Whenever I needed additional support the SteelMaster USA team was just a phone call away and went the extra mile to meet all of my needs. The investment I made in the steel building has proved to be a wise choice and one that my family will enjoy for generations.If you're contemplating a steel building for whatever use case you may have, make sure you contact SteelMaster USA.
The buying process with this company was seamless. Zach my salesman was very personable and knowledgeable. He went above and beyond to make sure I had the building to fit my needs.
From start to finish we have had a fantastic experience. SteelMasters has answered every question we have asked and helped us when we needed to order replacements. Great company. Great customer service.
Great deals on building's.Very knowledgeable personnel, easy communication”s. Quick & Easy Thanks SteelMaster!
Customer service ladies were very pleasant and helpful. My project is maybe unusual, in that I have an old barn and was in search of 2 replacement panels. The original manufacturer is defunct. So, I called your company and two of your competitors. Only you guys had any interest in helping me. Tara provided a cross section drawing with measurements, and that helped me determine that your panels would work. Ordering was easy, and I was impressed with the streamlined procedure of generating a receipt and related auto-signature documents for my order. Y'all appear to have a great operation. Thank you.
My contact at SteelMaster buildings is Noah Taylor who is very personable and knowledgeable about all products and very accurate about timelines. I’ve been very pleased with his professional manner and all other employees I’ve had contact with. Highly recommend them for your building structures.
My SteelMaster Buildings experience was A+ all the way. I was advised by Noah, and he was totally supportive at every step, from buying to building. I decided on a 24' x 24' x 12' high building with end walls.When my city held up my building permit for nitpicky reasons, Noah and SteelMaster Buildings went to bat for me and had their engineers contact my city and get the problems ironed out.I had done my reading, and I knew the delivery date and time of the truck that was delivering my parts and I knew I had to unload the truck myself. That went smoothly and was unloaded in about 15 minutes.I checked over the parts, and I was missing 3 washers. I informed Noah the same day as delivery and he made sure to get them for me before I began construction.After reading the construction manual several times, watching some videos and reading other's building tips, I began construction. I rented a scissors lift to make erection easier and I never had more than 3 people helping, most times it was 2 people.I made sure to check the height after each arch, and jacked up each arch with a small bottle jack. Construction went smooth, and everything went up easily and aligning all the bolt holes was not bad.When we had the arches constructed and went to insert the remaining bolts, 95% of the holes lined up so well that all we had to do was to drop the bolts in the holes.We have had some really hard thunderstorms this summer, and after the first storm I noticed a leak, more of a drip really. I tracked it down to one single bolt that we had failed to tighten. I tightened up that bolt and since have had absolutely no drips or leaks.Overall, I couldn't be more pleased with my SteelMaster Buildings experience!DanJuly 2023
Gordon My Consultant gave Good information as well as, Conversation & He was knowledgeableAbout the things I was concerned about, which made it easy to Decide.Now We will see if the installation goes as smooth as the sale . .Michael
Customer service (Evan & Elizabeth) have been outstanding during the pricing stage and answering any questions. Works with the customer from start to finish. Stays in touch to explain every step from ordering to process of delivery.Will work with you on pricing. Product specifications seem of high quality.Waiting on delivery and excited to erect the building.
Steelmaster was excellent to work with, Barrett and Matt made the process very simple and got me exactly the kit that I wanted. The shipping was fast, Jason the truck driver was excellent; he had great communication with his ETA, great backing skills, and was friendly. The kit was fun and enjoyable to put together, having previous experience from doing a Quonset about 15 years really helped, plus the fact of having cordless tools now (which weren’t popular/ were very expensive back then) made the process much easier. Once you get the first few arches up the building gets quite stiff and you can walk away from the project until you have time or bad weather improves, then with every bolt after that you can feel how strong it becomes. Very strong design and good metal. The building should last many many years, I wouldn’t be surprised if it outlives me. Thank you SteelMaster!
SteelMaster buildings are very beautiful clean lines no worries of insects. Maintenance free. Definitely need four men to build.
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What You Can Expect Buying From SteelMaster
For over 40 years, SteelMaster has continued to be a leader in the steel building industry because we handle every customer with care. Our solutions-focused approach takes customers’ needs and concerns very seriously and we work tirelessly to address any issues that may arise. When you contact SteelMaster to buy a building you can expect:
- Genuine interest in your building’s details and desired use
- A thorough project consultation with a focus on engineering a building to your location’s standards
- Fair pricing and clear purchase agreements
- Proper documentation, such as state-stamped blueprints
- Dedication to customer success
- Post-purchase support
SteelMaster Difference
Solutions-Focused Company
We work to help our customers solve problems that may arise during the process and those that happen even years after the building is completed.
We Welcome Feedback
We welcome all feedback and strive to be transparent with our customers. We disclose our Building Specialists' experience and specialties so you can see who you'll be working with.
We Value Our Customers
If you’re looking for a metal building construction company that values every customer, takes the time to walk you through every step of the way, and celebrates with you when the building is complete, SteelMaster is the right choice.
Features and Benefits of Our Buildings
SteelMaster specializes in prefab building kits made of steel that can withstand up to hurricane-force winds. All of our building designs are reviewed by an engineer to ensure the specs will meet your needs.
- 50-year mill-backed warranty to guarantee satisfaction
- Ability to be designed for up to 190 MPH wind rating
- Ability to be designed to withstand over 350 PSF snow load
- State-stamped engineered blueprints included
- AZ180 Galvalume Plus corrosion-resistant coating in steel gauges ranging from 14 to 22
- Heavy duty commercial grade hardware: NZF3000 coating, serrated hex head locking nuts, and LDPE washers designed for a water-tight seal
Top notch team, with a top notch product. Once you find Steelmaster buildings in your building search, the search is over, you've found the best.
Jeremy Cody
How We Handle Complaints
SteelMaster strives to do right by our customers and thrives on repeat building purchases. We always do our best to resolve any issues with your building purchase that may occur.
We have a team dedicated to customer success and several processes for thoroughly addressing things that might not be perfect.
- If there’s an issue with your building before or after delivery, you can talk to your assigned Aftermarket Specialist or a Customer Service Representative.
- The SteelMaster team will launch an internal investigation to gather any other necessary information.
- Your representative will contact you directly with any questions or an update on an acceptable resolution.
We take complaints very seriously and respond to all feedback, negative or positive.
Post-purchase Customer Experience
After you purchase a building, SteelMaster continues to support you along the way.
- Coordinating specific delivery details
- Instructions and online resources for construction
- Follow-ups asking for feedback on your overall experience
Fun Feedback: Customer Photo Contest Calendar
We recognize the importance of customer feedback and will ask you to tell us about your experience. One of our favorite forms of feedback is pictures of your new building! Every year our customers submit photos of their new buildings to compete for a chance to be featured in the annual SteelMaster Calendar. Check out some of the past winners:
Examples of 5-Star Customer Service
Working with you
Located in central Oregon, Steel Huts is a Design + Build company specializing in construction-ready Quonset hut blueprints. SteelMaster worked with the company’s owner, Marie Saldivar, to come up with several prototypes for her business.
“From the initial contact all the way through the ordering process, it couldn’t have been easier working with SteelMaster, I just love it. That in combination with the quality of materials, we are SteelMaster customers for life.”
Engineered for you
Long-time Florida resident, Tom Deforest, came to SteelMaster needing a garage that was spacious, FBC-approved and HVHZ-approved. SteelMaster delivered an affordable building that easily withstood Hurricane Harvey while other buildings were severely damaged or destroyed.
Making it easy for you
Wayne purchased two Quonset huts and describes his experiences with SteelMaster throughout two decades as “exceptional.”
“I had support on the first one I built and the second time I called [Division Director] Noah [Taylor] a couple of times with a couple of questions and he talked us through it with doing the endwalls and how they went,” Wayne said. “He did an incredible job when I bought it. I’m very pleased with my buildings.”
Employee Reviews Agree With Customers
SteelMaster has won the Best Places to Work in Virginia and Top Workplaces in Hampton Roads awards for the past 4 years and was recently a 2024 honoree of the CoVa Biz Magazine Best Places to Work Award.
Additionally, you can find positive feedback on employee review sites such as GlassDoor and Indeed. We understand our employees are the heart of our company, so we’re dedicated to creating an engaging and enjoyable working environment.
“There’s a camaraderie and family aspect to our team–if you need anything, just ask. There are people that will push you to do things to be your best and give you tough love to help you grow.”
Travis Ashley, Aftermarket Specialist
